You may return any products you have ordered from juliejosephine.com within 14 days from receipt of the merchandise. All goods returned for refund must be unused with original packaging intact and must be accompanied by a completed Return/Exchange Form. Please send an email to customercare@juliejosephine.com in order for us to arrange a return shipment.

The customer will be responsible for all freight and shipping charges on items returned (unless stated otherwise) to the extent that the return of the items are not the result of error by Julie Josephine. We are not responsible for lost shipments on items being returned. Customers are advised to obtain proof of postage when returning goods.

You will not be refunded the original amount you may have paid for shipping. We will cover the shipping costs for exchanged items to the customer only when the exchange is due to error from our side.

Each shipment will contain a “Return Form/angreskjema”. This form is provided for the customer’s convenience. Goods that are returned, shall be shipped back to the following address:

Julie Josephine AS
Frognerveien 4
0257, Oslo
Norway